Our Shipping Guarantee:

All of our shipments are fully insured against loss or damage.

We guarantee that all items ordered from us will reach you intact and undamaged.  If you order is lost in the mail, we will refund your purchase price including the cost of shipping.  Any item that is damaged during shipment will be replaced or your purchase price refunded.

We take great care in packaging our products to reduce the chance of damage during shipment. In the event that an item arrives damaged, please contact us as soon as possible. You can reach us toll-free at: 1-888-846-7436, or Email us at admin@latinartmall.com 

Please keep all packing materials as they may be required for us to file an insurance claim. We may request that you ship the damaged item back to us at our expense. All refunds will be credited upon receipt of damaged merchandise by return mail ( if required ), or inspection by carrier. Items not requiring return or inspection will be credited upon notification of damage.