Uncommon Treasures
deals in Arts & Crafts from Around the World. We currently
offer products from 35 different countries and continue to add to
our product line.
We have been in business since 1995
and operate several websites as well as a retail store and
warehouse.
Our order processing and shipping
area was custom designed and built to provide an assembly line
style workflow which enables us to ship 99% of our orders within
one business day. We even have a gift wrap section and can
professionally wrap your purchase and/or include a gift card for you.
A
Commitment to Customer Service Excellence...
We
are a member of RatePoint and maintain an excellent track-record
for providing the best customer service available.
We
are a Confirmed and Verified Business member of PayPal and have
been for over 10 years. We have completed thousands of
transactions.
We
are an active member of the Better Business Bureau of Central
Maryland and have a current rating of A+.
What
we do ...
Our goal is to bring
our customers the best Arts & Crafts from around the world. We
are constantly searching for new and unique handcrafted items to
add to our selection of products. The volume at which we are able
to purchase and the fact that we buy as close to the source as
possible generally results in considerably lower prices than you
will find elsewhere. Our prices are usually about half of what you
would pay in other retail stores. You may find a similar item
available at a lower price on another website, but we have found
that this is generally because it is of a lesser quality or the
shipping rate is inflated to make up the difference. If you find a
lower price on an identical item, let us know and we will do our
best to match it.
Where
we are ...
We are located in
Towson, Maryland.
Our address is: 8803
Orchard Tree Lane / Towson MD 21286
Our phone number with
Maryland is 410-561-6324
Toll-Free from anywhere
in the US or Canada at 1-888-846-7436
Our Winter Store Hours are Monday to Saturday 10am to 6pm
Fair
Trade Fair Prices
Over the years, we have
developed and maintained very strong relationships with the
artists and workshops that create our products. They know that we
expect only the best for our customers and they know that they
will receive a fair price for their work. Because of this, we are
able to buy their best work while other businesses are left
choosing from the leftovers. We believe that if it is not a fair
trade for everyone, it is not a fair trade.
We also work with various Fair
Trade vendors and Cooperatives around the world to acquire items
in areas that we are unable to visit personally. This ensures that
the artists are paid and treated fairly.
Currency is a very powerful
tool when traveling the world and purchasing artwork from native
people with little experience in dealing with the world of
business. It is very easy for someone to buy handcrafted artwork
from a person in need of money, at a fraction of what it is worth
and unfortunately, people do it all the time. We
would never consider using our purchasing power to take advantage
of these situations, even if it means higher prices or less
profits.
Preserving
Wildlife
We
are licensed by the US Fish and Wildlife Department to import and export
products made from natural materials, and have been for over a decade. We
do not deal in products made from endangered species. Every shipment is
inspected to ensure that the material used is from a renewable source that
does not damage the environment or threaten the long-term survival of any
species of animal or plant.
Many of our products are inspected by
International Wildlife inspectors prior to shipment to us and again by the
US Customs Service and US Fish & Wildlife upon arrival. We then
conduct additional inspections to make sure nothing slipped through that
may be illegal or jeopardize wildlife or habitat.
There are species within most types of
animals and plants that are endangered. Certain types of wood, coral, and
animals just to name a few. Some of the products we carry may contain
materials, such as coral, that are strictly controlled by both species and
the area in which they are sourced. These products are purchased only from
reputable companies that are regulated and inspected to make sure that
they are from a source that will not damage the habitat or endanger the
species.
We
are a member of RatePoint and maintain an excellent track-record
for providing the best customer service available.
We
are a Confirmed and Verified Business member of PayPal and have
been for over 10 years. We have completed thousands of
transactions.
We
are an active member of the Better Business Bureau of Central
Maryland and have a current rating of A+.
We
are licensed by the US Fish and Wildlife Department to import and export
products made from natural materials, and have been for over a decade. We
do not deal in products made from endangered species. Every shipment is
inspected to ensure that the material used is from a renewable source that
does not damage the environment or threaten the long-term survival of any
species of animal or plant.
